Privacy Policy
PRIVACY POLICY
Vitta Belle is committed to transparency, privacy, and security of its customers' data throughout the entire interaction process with our website.
To help you better understand what information we collect and how we use, store, or delete it, we detail our Privacy Policy below, in accordance with current regulations in the European Union (GDPR).
Customer registration data is not shared with third parties, except when necessary for the delivery process, order management, customer-requested promotions, or compliance with legal obligations.
Personal data is essential for the order to arrive safely at the specified address, within the established delivery time.
WHAT DO WE USE CUSTOMERS' PERSONAL DATA FOR?
We use personal data to:
Deliver purchased products or services.
Keep you informed about the status of your order.
Coordinate with logistics partners for delivery or service provision.
Manage exchanges, returns, or incidents.
Send communications related to our services and improve the customer experience, making Vitta Belle increasingly relevant in your daily life.
CUSTOMER RIGHTS
In accordance with the General Data Protection Regulation (GDPR), the customer has the right to request from Vitta Belle, at any time and through a formal request, information about the personal data we process.
For a correct understanding of this Privacy Policy, it is important to clarify some concepts:
Customer: any natural person who acquires products or services through our website or other channels.
Personal data: any information that identifies or can identify a natural person, directly or indirectly.
Processing of personal data: any operation performed on personal data, such as collection, use, storage, transmission, deletion, or modification.
Data subject: the natural person to whom the personal data processed by Vitta Belle belongs.
Purpose: the objective for which personal data is processed.
Necessity: data processing must be limited to what is strictly necessary for the intended purpose.
Consent: clear and express authorization granted by the data subject for the processing of their personal data. Consent can be revoked at any time, without affecting previously performed processing.
WHO DOES THIS PRIVACY POLICY APPLY TO?
This Privacy Policy applies to all Vitta Belle customers, including users of the vittabelle website, whose personal data is processed by us.
WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT AND USE?
Vitta Belle collects and stores the information that the customer provides in various ways, such as:
When placing an order on our website.
When creating a user account.
When contacting customer service.
When participating in promotions, contests, or marketing actions.
The data that may be requested includes: full name, email, identification document, address, phone number, and, when applicable, data necessary for payment.
AUTOMATICALLY COLLECTED INFORMATION
We automatically collect information when the customer interacts with our site, through the use of cookies and similar technologies, such as browsing data, pages visited, and language preferences.
INFORMATION COLLECTED FROM OTHER SOURCES
In certain cases, we may receive information from:
Public sources.
Technology and advertising service providers.
Logistics and operational partners, when necessary for the provision of the service.
WHY DO WE REQUEST YOUR PERSONAL DATA?
Personal data is necessary to:
Process and deliver orders.
Ensure the security of the site and the data processed.
Comply with legal and contractual obligations.
Improve the shopping experience.
Perform internal analysis and studies.
Send commercial communications, where consent exists.
Prevent and detect fraudulent or illicit activities.
Vitta Belle processes personal data in accordance with the legal bases provided in the GDPR and retains the information for the time necessary to fulfill the indicated purposes and applicable legal obligations.
MARKETING SERVICES
Marketing communications can be made via email, SMS, or WhatsApp, according to the customer's profile and purchase history.
The customer can cancel these communications at any time through their account or by using the link included in the messages.
WHO DO WE SHARE YOUR DATA WITH?
Personal data is only shared when strictly necessary:
For the proper provision of services with partners and suppliers.
For compliance with legal obligations or requirements from competent authorities.
With providers of technological infrastructure, payment platforms, and data storage services.
INTERNATIONAL DATA TRANSFER
Given the global nature of digital services, some data may be transferred to countries outside the European Economic Area.
In these cases, Vitta Belle adopts the necessary measures to ensure an adequate level of protection, in accordance with the GDPR.
HOW LONG DO WE RETAIN PERSONAL DATA?
Personal data is retained for the time necessary to fulfill the purposes for which it was collected and according to applicable legal deadlines.
RIGHTS OF THE DATA SUBJECT
The data subject can exercise, among others, the following rights:
Access to their personal data.
Rectification of incorrect or incomplete data.
Erasure of data.
Restriction or objection to processing.
Data portability.
Withdrawal of consent.
Vitta Belle will respond to requests within the deadlines established by current legislation.
HOW TO EXERCISE YOUR RIGHTS?
The customer can exercise their rights by contacting us via email:
MINORS
Vitta Belle does not sell directly to minors. Purchases must be made by adults or under the supervision of a legal guardian.
COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies to improve security, site functionality, and user experience.
Disabling cookies may limit some site functionalities.
HOW DO WE PROTECT YOUR INFORMATION?
Vitta Belle adopts technical and organizational measures to protect personal data. We recommend the customer to:
Not share username or password.
Log out of public devices.
Be wary of data requests through unofficial channels.
OTHER IMPORTANT INFORMATION
This Privacy Policy may be modified at any time. Updates will be published on the website.
CONTACT OF THE DATA PROTECTION OFFICER
For questions related to the protection of personal data, you can write to:
APPLICABLE LEGISLATION
This Privacy Policy is governed by the General Data Protection Regulation (GDPR) and other applicable regulations in the European Union.
STILL HAVE QUESTIONS?
We are here to help you.
Customer service available, we usually respond within a few hours.
Email: contactovittabellee@gmail.com
Website: vittabelle